Projects (2)

• Operations & customer support
  I joined Samjay as an Operations & Customer Support Assistant, tasked with strengthening back-office processes and improving communication between the company and its customers. Here’s a breakdown of the areas I handled: 1. Invoicing and Payment Follow-up Created a reliable system for prepa…

• Customer Support
  Project Title: Customer Support and Order Fulfillment Process Client: New Level collection Limited Role: Customer Service & Operations Support (Virtual Assistant) Overview: This project showcases how I handled customer queries, managed product orders, and coordinated with suppliers to ensur…