Hiring Chat Support Agent (Remote)
Job Description:
We’re seeking motivated and reliable individuals to join our team as Chat Support Agents. In this entry-level position, you’ll be the first point of contact for users, providing exceptional service and ensuring they have a smooth experience on our platform — no degree or prior experience required.
Responsibilities:
• Respond promptly and professionally to customer inquiries via chat
• Provide accurate information about available services and job opportunities
• Assist users in navigating the platform and resolving any issues they face
• Deliver outstanding customer experiences through clear communication and effective problem-solving
• Collaborate with teammates to improve support systems and workflows
• Document and escalate complex issues to the appropriate departments when needed
• Participate in training sessions to stay up to date with product knowledge and customer service best practices
Requirements:
• No degree or prior experience needed — full training provided
• Excellent written communication skills
• Strong problem-solving skills and attention to detail
• Ability to work independently and within a team
• Stable internet connection and quiet workspace
• Positive attitude and eagerness to learn
Benefits:
• Competitive pay ($15–$18 per hour)
• Flexible remote work schedule
• Paid training and ongoing support
• Clear paths for growth and promotion
• Friendly, supportive work culture
• Access to exclusive gig and job opportunities