Job Description:

Location: Nairobi
Job Type: Full-time

Job Summary
Our client is seeking to recruit a professional and vibrant Receptionist to oversee front office operations and provide high-level administrative support. The ideal candidate will ensure a seamless visitor experience, maintain the reception area’s professional standards, and support various departments with clerical tasks. This role requires a polished communicator who is detail-oriented, well-organized, and capable of managing multiple priorities with professionalism and discretion.

Key Responsibilities:
- Manage the front desk by receiving visitors, confirming appointments, issuing passes, and notifying relevant departments in a timely and professional manner
- Operate and manage the switchboard system, ensuring accurate call screening, routing, and message-taking for internal teams and senior leadership
- Monitor and coordinate all incoming and outgoing mail, couriers, and official documentation, maintaining tracking logs and delivery confirmation records

Qualifications and Requirements
- Diploma or Degree in Business Administration or a related field
- Minimum of 1–2 years of experience in a receptionist or front office administration role
- Strong command of English and Kiswahili, with excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment operations
- High level of personal grooming, professional etiquette, and customer service orientation
- Proven ability to multitask, manage time effectively, and work with minimal supervision
- Strong interpersonal skills with the ability to interact effectively across all levels of staff and visitors